Casiny Casino Australia — $12,000 + 400 FS

Q: How do the wagering requirements work?

The welcome bonus carries a 40× wagering requirement on the bonus amount. For example, a $100 bonus means you need to place $4,000 in bets before the bonus balance becomes withdrawable. Max bet while wagering: $5. Max bonus win: $10,000. Pokies contribute 100%; table and live games usually contribute less. Additionally, all deposits (bonus or not) must be wagered 3× before any withdrawal. Check the Terms for the full breakdown.

What is Casiny Casino?

Casiny Casino launched in 2022 and is currently operated by Neptune Projects SRL (reg. 3-102-900308, Costa Rica) under a Tobique Gaming Commission licence (#0000020). The casino was originally run by Dama N.V. under a Curaçao licence but was transferred to Neptune Projects SRL — some older pages on the site still reference the Curaçao licence. The game library holds 5,000+ titles from 90+ providers, with pokies, live dealer tables, crash games and jackpots. AUD is listed as a supported currency, though your bank may apply conversion fees.

Payment processing is handled by Sultucia Ltd (HE464112, Cyprus). See the facts table below for licence details, payment methods and support contacts. Availability depends on your jurisdiction — check the Terms and Conditions before registering.

The welcome package spans five deposits: 100% up to $750 + 100 FS on the first, then escalating offers totalling up to $12,000 + 400 free spins (40× wagering each, min deposit $30, max bet $5 while wagering). Withdrawal limits: $7,500/week and $15,000/month. For AUD accounts, only Visa/Mastercard and bank transfers are confirmed as working — e-wallets and crypto listed on the global site may not be available for Australian players. Bank transfer withdrawals take 3–5 business days.

The site runs on the SoftSwiss platform and works on desktop and mobile browsers — no app required. Support is available 24/7 via live chat and email ([email protected]).

Parameter	Details
Website	https://casiny77.com
Date founded	2022
License	Tobique Gaming Commission, License number: splash-2048
Operator	Neptune Projects SRL, reg. 3-102-900308, De la POPS de Curridabat, 300 Sur, 75 Este, 11801, San Jose, Curridabat, Costa Rica
Target region	Australia
Available languages	English
Types of services	Slots, Live Casino, Blackjack, Baccarat, Roulette, Poker, Dice, Lotto, Wheel of Fortune, Live Dealers, TV Games, Lottery, Bingo, and more.
Welcome Bonus	Up to $12,000 + 400 Free Spins
Payment methods	Visa, Mastercard, Bank Transfer
Minimum deposit	$30
Minimum withdrawal amount	$10
Withdrawal time	1–5 business days
Average RTP (slots)	—
Support Contact	Support via email: [email protected], Live-Chat

Displaying the official Casiny Casino website on mobile

The Casiny Casino site uses a responsive layout that adjusts to phones and tablets — no app to install. The operator states that the full game library, cashier and bonus section are accessible in the mobile browser (Safari, Chrome, Firefox).

You can add the site to your home screen via the browser's "Add to Home Screen" option for quicker access. Since there is no native app, you skip app-store updates but also lose push notifications.

Is Casiny Casino legal in Australia?

Casiny Casino holds licence #0000020 from the Tobique Gaming Commission (First Nations jurisdiction, New Brunswick, Canada). The operator is Neptune Projects SRL (reg. 3-102-900308, Costa Rica). Payment processing is handled by Sultucia Ltd (HE464112, Cyprus). The site previously operated under a Curaçao licence held by Dama N.V. — the transition to Neptune/Tobique occurred in late 2024 / early 2025.

Data transfers are protected by SSL/TLS encryption. Account verification (KYC) — photo ID and proof of address — is required before your first withdrawal. Inside account settings you can set deposit limits (daily, weekly, monthly), loss limits and session time caps. A self-exclusion option is available without contacting support.

tive Gambling Act 2001 (Australia): under the Interactive Gambling Act 2001 (IGA), it is an offence for operators to offer certain online gambling services to people physically in Australia. Casiny Casino is an offshore operator — it is not licensed or regulated by any Australian authority (ACMA, state/territory regulators). Whether accessing the service from Australia is lawful depends on your circumstances. This review does not constitute legal advice — consult an independent legal adviser. See: Terms and Conditions, Privacy Policy.

BetStop — National Self-Exclusion Register: Casiny Casino is not part of Australia's BetStop register. If you need to self-exclude from all Australian-licensed operators, register at betstop.gov.au. For offshore sites like Casiny Casino, use the casino's own self-exclusion tool or contact Gambling Help Online (1800 858 858).

Licence	Tobique Gaming Commission #0000020
Operator	Neptune Projects SRL (reg. 3-102-900308, Costa Rica)
Previous Operator	Dama N.V. (Curaçao) — transferred late 2024
Payment Agent	Sultucia Ltd (HE464112, Cyprus)
Platform	SoftSwiss
Encryption	SSL/TLS (SSL/TLS)
KYC	Photo ID + proof of address required before first withdrawal
Fair Play	RNG-tested games from licensed providers; average RTP ~96%
Responsible Gambling	Deposit, loss and session limits; self-exclusion; not part of AU BetStop
AU Helpline	Gambling Help Online — 1800 858 858; BetStop — betstop.gov.au

According to the ATO, recreational gambling winnings are ordinarily not treated as assessable income. This is general information — if you gamble regularly, at high stakes, or as a business activity, the ATO's position may differ. Consult a registered tax agent or check ato.gov.au.

Casiny Casino provides deposit limits, loss limits and self-exclusion tools in account settings. The casino is not registered with Australia's BetStop self-exclusion register. If gambling stops being fun, contact Gambling Help Online (1800 858 858) or register at BetStop for AU-licensed operators. See also: Terms and Conditions, Privacy Policy, Responsible Gambling.

Casiny Casino Bonus Program

Casiny Casino runs a 5-deposit welcome package totalling up to $12,000 + 400 free spins. First deposit: 100% up to $750 + 100 FS (min deposit $30, 40× wagering). Beyond the welcome bonus, the site lists weekly promotions including 50 free spins every Wednesday and cashback between 5%–20% depending on your loyalty level. A referral program is also available. Check Terms and Conditions for current bonus codes and conditions.

Welcome bonus at Casiny Casino

The Casiny Casino welcome package spans five deposits, totalling up to $12,000 + 400 free spins. First deposit: 100% up to $750 + 100 FS. Minimum deposit $30 per bonus. Each bonus carries 40× wagering on the bonus amount. Max bet while wagering: $5. Max bonus win: $10,000. Full terms on the website.

To get the bonus, you first need to create an account. To do this, follow these steps:

Go to the official website or application. Launch the casino's page via phone or computer.
Start registration. Click on the "Register" button, which is located in the upper right corner of the page.
Specify the data. Enter all the necessary information requested by the casino.
Complete the procedure. Check the correctness of the data and confirm the registration.

After you have created an account, you can enjoy the Casiny Casino bonus use. In addition, you will have access to a wide range of entertainment for every taste.

How to get the bonus?

To get the Casiny Casino first deposit bonus, you will need to follow simple instructions. Follow this guideline:

Log in. Enter to your account using your credentials.
Top up your account. Make a deposit by going to the top-up section and choosing a convenient method for this.
Receive a bonus. Wait until the money arrives to your account and automatically receive a reward.

After claiming the bonus, use the funds on eligible pokies. Wagering and game restrictions apply; see the Terms and Conditions.

Deposit	Bonus	Free Spins	Min Deposit
1st	100% up to $750	100 FS	$30
2nd	75% up to $1,500	75 FS	$30
3rd	50% up to $3,000	75 FS	$30
4th	100% up to $3,000	75 FS	$30
5th	150% up to $3,750	75 FS	$30

Total package: up to $12,000 + 400 free spins across 5 deposits. Wagering: 40× bonus amount on each deposit. Max bet while wagering: $5. Max bonus win: $10,000. Eligible games: pokies (100% contribution); table games and live casino may contribute less. One welcome package per account/household/IP.

Example: a bonus of $12,000 with a × wagering requirement means you must wager the bonus amount times before withdrawal (see Terms and Conditions).

Slots usually contribute 100% to wagering; table and live games may contribute less. Check the bonus terms on the website.

Max bet when wagering a bonus is set in the offer terms. Exceeding it can void the bonus.

Casiny Casino Bonus for the Casino

Casiny Casino welcome package: up to $12,000 + 400 free spins across 5 deposits. First deposit: 100% up to $750 + 100 FS. Min deposit $30. Wagering 40× bonus per deposit. Max bet $5, max win $10,000. One package per account/household/IP. See Terms and Conditions for full rules.

More bonuses at Casiny Casino

In addition to the welcome bonus, players can use reload bonuses, cashback, and other promotions for casino and sports. Current offers and their wagering terms are available on the website and in the Terms and Conditions. In this section you will find: Free Spins, Cashout offers, Weekly cashback, and Birthday Bonus.

Free Spins

In addition to the main Casiny Casino deposit bonus, you will also receive another equally profitable reward. The casino gives players 250 free spins for their favorite casino games. You can use them in slots. You will have 24 hours to wager. Thus, you spin the reel for free and in case of loss, you do not lose anything.

Cashout

There is another advantageous offer for users. They can choose the cash-out option. In this way, players can close the bet until the match is over. If you see that you are losing the bet, then this is a great way to save money.

Weekly cashback

Cashback is a refund of your lost amount. Every Monday, you can get part of the loss for the week. The more you lose, the more you get back. Casiny Casino bonus condition work as follows:

For losses of 20 AUD and above, you will receive 5% cashback;
For losses of 100 AUD and above, you will receive 7% cashback;
For losses of 500 AUD and above, you will receive 10% cashback.

Cashback is a consolation prize and a great way to get back at least a small part of your losses. Keep in mind that the maximum withdrawal amount is equal to the bonus amount multiplied by 5.

Birthday Bonus

If you have a birthday coming up, check the promotions section for a Birthday Gift. Terms vary — the casino may offer bonus funds or free spins. All birthday bonuses are subject to the standard 40× wagering requirement. Check the promotions page for the current offer.

Bonus funds must be wagered 40× before withdrawal. Max bet while wagering is $5. Max bonus win is $10,000. Game contributions and time limits apply — pokies count 100%, table games and live casino may count less. See the Terms and Conditions for full bonus rules.

Play Casiny Casino on your phone

Casiny Casino loads in Safari, Chrome and Firefox on mobile — no native app is offered. The site displays the same game lobby, cashier and account tools as the desktop version. Filters, game cards and the cashier respond to touch input. You can add the site to your home screen for quicker access; no storage is used beyond the browser cache.

Jump to: Android · iOS

Casiny Casino mobile app and website on phone — Android and iOS

How to Get the Casiny Casino App for Android

If you have an Android device, you can download the app from the website. Use these steps to install the Casiny Casino app on Android:

Tap 'Download'

Download this file?

Files of this type may harm your phone. Only download from sources you trust.

Cancel Load

Settings → 'Install unknown apps'

Install unknown apps

Allow unknown sources

Allow from this source

Tap 'Install'

Casiny Casino.apk

Install

Open the website. Use your mobile browser to open the website and go to the Mobile app tab.
Choose the OS. Tap on the Android version to get the link.
Download the APK. Tap on the button to download the APK. If nothing happens within 5 seconds, check the browser settings and enable downloads from unknown sources.
Install the app. Tap on the download notification to open the file and install it this way.

How to Get the Casiny Casino App for iOS

The Casiny Casino app is not in the App Store; the recommended way on iPhone is to add the website to your home screen. If you have an iPhone, you can create a shortcut:

Use these steps to add Casiny Casino to your iPhone home screen:

Open site in Safari

casiny77.com

Tap Share

'Add to Home Screen'

Name & tap 'Add'

Add to Home Screen

Casiny Casino

Add

Open the site in Safari. Use your Safari browser to open the official website (e.g. casiny77.com).
Tap Share. Open the browser menu and tap the Share button.
Tap 'Add to Home Screen'. In the share menu, select Add to Home Screen.
Name the shortcut and tap Add. Enter a name (e.g. Casiny Casino) and tap Add to place the icon on your home screen.

Mobile Version

The mobile version of the Casiny Casino site doesn't differ from what can be accessed through the app. This is additional flexibility not to require downloading. Hence, it is a great option for iOS users and those who don't want to install applications. You can play all games, get all the available bonuses, and use all the payment options in both the App and the mobile version of the site.

Mobile App Vs Mobile Version

As players in Australia get to choose between two options, here is their comparison table.

Mobile App	Mobile Version
You are always aware of events and bonuses thanks to push notifications	No push notifications
Requires updates	Does not require updates
Requires some space on your mobile device	Does not require any space
Available only for Android	Available for both Android and iOS

Casiny Casino Login

Access your Casiny Casino account from any device — desktop, phone or tablet. Enter your email and password to log in. For security, always log out on shared or public devices and keep your credentials private.

How to Log In

To sign in to your Casiny Casino account, open the official website and click the Login button in the top right. Enter your email or phone and password, then confirm. You can also use the button below to go straight to the login page.

Login Requirements

You must have an active account to log in. Before signing in, ensure:

You are at least 18 years old and accessing the service does not breach the laws of your jurisdiction.
Your account is verified and not restricted (e.g. self-exclusion or closure).
You use the correct email or phone and password linked to your account.

Forgot Password

If you do not remember your password, use the Forgot password? or Reset password link on the login page. You will receive instructions by email or SMS to set a new password. If you do not get the message, check spam or contact support at [email protected].

Login Issues & Solutions

Common login problems and what to do:

Wrong password — Use "Forgot password" to reset, or try again after checking Caps Lock and keyboard layout.
Account locked or blocked — Contact support; you may need to verify your identity or resolve a security alert.
Page not loading or error message — Clear cache and cookies, try another browser or device, or use a stable connection (VPN off if it causes blocks).

Secure Access in Australia

Casiny Casino uses SSL encryption on its website. Availability depends on your jurisdiction — the service may be restricted for users located in certain countries, including Australia. For licence and regulatory details, see Licensing & Legal Status and the Terms and Conditions.

How to Create an Account at Casiny Casino

Registration at Casiny Casino takes a few minutes according to the site. You need to be 18 or older, have a valid email address and a payment method. The cashier supports AUD. Once registered, the game library, bonus section and cashier become accessible — no additional activation step is described on the site.

What you need to register

You must be at least 18 years old.
A valid email address or phone number.
Country of residence (e.g. Australia).
You can complete identity verification after sign-up if required for withdrawals.

Open the website. Open the casino and click on the Sign Up button to open the form.
Choose the method. Select the way you wish to create your account: with email or phone confirmation.
Enter details. Fill out the form and choose the bonus.
Complete the process. Agree to the Terms and Conditions and Privacy Policy, then click Register.

Already have an account? Log in here.

You can register the same way on the Casiny Casino website and in the mobile app.

If the registration form does not load, try refreshing the page, using another browser, or disabling ad blockers.

How to Verify Your Account

Verification is required to request withdrawals and to comply with licensing rules. Without it, payouts may be limited. To request a payout, you will need to complete the account verification. To do so:

Log in to your account. Use your new credentials to log into your account.
Open your profile. Open your profile by using the menu and click on the Account details tab.
Send scans. Download your scans to the relevant field. Make sure they are of good quality.
Complete the process. Agree to provide your data to the support team and finish the process.

Deposit and Withdrawal Methods at Casiny Casino

For AUD players: Australian accounts have access to two confirmed payment methods: Visa/Mastercard for deposits, and bank cards + bank transfers for withdrawals. The global site lists Skrill, Neteller, ecoPayz, MiFinity and crypto (BTC, ETH, LTC, USDT), but these have not been verified as available for AUD balances. Check your cashier after registration.

Minimum deposit: $20 (general) / $30 (to qualify for the welcome bonus). No operator fees — your bank or card issuer may charge conversion or processing fees. Withdrawal limits: $7,500/week, $15,000/month. All deposits must be wagered 3× before any withdrawal is permitted (anti-money-laundering requirement, separate from bonus wagering).

Available payment methods and limits

Method	Deposit	Withdrawal	Speed
Confirmed for AUD accounts (AU players)
Visa / Mastercard	$20 – $5,000	$10 – $7,500	1–3 business days
Bank Transfer	$20 – $10,000	$10 – $7,500	3–5 business days
Listed on global site (may not be available for AUD)
Skrill	Shown in global cashier; not confirmed for AUD accounts		—
Neteller	Shown in global cashier; not confirmed for AUD accounts		—
ecoPayz / MiFinity	Shown in global cashier; not confirmed for AUD accounts		—
Crypto (BTC, ETH, LTC, USDT)	Shown in global cashier; not confirmed for AUD accounts		—

AU payment reality: For Australian accounts, Visa/Mastercard and bank transfers are the confirmed deposit and withdrawal methods. E-wallets and crypto listed on the global site may not be available for AUD balances — check your cashier after registration.

Limits: $7,500 AUD per week / $15,000 AUD per month. All deposits must be wagered 3× before withdrawal (anti-money-laundering policy). Inactive accounts may incur fees.

For AU players using card or bank transfer, expect 1–3 business days (card) or 3–5 business days (bank transfer) for withdrawal processing. First-time withdrawals require KYC verification — photo ID and proof of address. Submit your documents through the account panel early to reduce delays.

Weekly limit: $7,500 AUD. Monthly limit: $15,000 AUD. No withdrawal fees from Casiny — your bank may charge intermediary or conversion fees. Set deposit limits, loss limits and cooling-off periods in account settings at any time. For help: Gambling Help Online (1800 858 858), BetStop. See also Responsible Gambling.

How to Make a Deposit

To get the Casiny Casino first deposit bonus, you will need to follow simple instructions. Follow this guideline:

Step 1 of 3

Open your wallet. Visit the website and open your wallet in the Deposit tab.
Choose the method. Select the method you wish to use.
Fill out the form. Set the sum and enter your banking details. Confirm the transaction.

Casiny Casino deposit screen on mobile — payment methods

How to Make a Withdrawal

Withdrawing your winnings can be the best feeling in the world. After all the wagering requirements and account verification, you can:

Step 1 of 3

Open your wallet. Visit the website and open your wallet in the Withdrawal tab.
Choose the method. Select the method you wish to use.
Fill out the form. Set the sum and enter your banking details. Confirm the transaction.

How to make a withdrawal — Casiny Casino

Method	Processing Time	AU Status
Visa / Mastercard	1–3 business days	Confirmed for AUD
Bank Transfer	3–5 business days	Confirmed for AUD

Weekly withdrawal cap: $7,500 AUD. Monthly cap: $15,000 AUD. KYC verification is mandatory before your first payout. Submit your verification documents early to speed up your first payout. All deposits must be wagered 3× before withdrawal (separate from bonus wagering).

Verification may be required before your first withdrawal. You will need to provide ID and possibly proof of address. This is standard for licensed casinos.

Casiny Casino states it does not charge fees for deposits or withdrawals. Your bank or card issuer may apply processing, conversion or intermediary fees. Inactive accounts may incur fees per the operator's terms. All deposits must be wagered 3× before a withdrawal is permitted (separate from bonus wagering requirements).

Deposits via Visa/Mastercard are usually instant. Withdrawals take 1–3 business days (card) or 3–5 business days (bank transfer). These are the only confirmed methods for AUD accounts. Weekly limit: $7,500; monthly: $15,000. KYC must be completed before the first withdrawal.

Games at Casiny Casino

Casiny Casino lists 5,000+ games from 90+ providers on the SoftSwiss platform. The lobby is split into pokies, live dealer tables, jackpot titles, crash games and classic table games. Pokies dominate — everything from three-reel classics to megaways and cluster pays.

Key providers: Pragmatic Play, Play'n GO, Wazdan, Playson, Yggdrasil, Red Tiger, BetSoft, Spinomenal, Gamzix. Note that Evolution Gaming may be restricted for AU players — if Evolution live tables or game shows are unavailable in your lobby, this is likely the reason. Filter by provider, category or popularity. Each title shows RTP and volatility in the info panel.

New pokies and live tables are added weekly. Most games are available in demo mode without registration — sign up when you are ready to play for real.

Casiny Casino game lobby — casino and mini games

Aviator by Spribe — Crash Game Review

Aviator turns every round into a nerve test: a multiplier climbs from 1× upward, and you cash out before the plane flies off. Two simultaneous bets let you lock partial profit early and ride the second for a bigger hit. There is no reel grid and no paylines — RTP sits at 97% and the theoretical max multiplier reaches x10,000. Rounds last seconds, so it suits quick sessions. The provably-fair engine lets you verify each result independently.

Parameter	Details
Game	Aviator
Provider	Spribe
RTP	97%
Min / Max Bet	$0.10 – $100
Max Win	x10,000
Volatility	Adjustable (player-dependent)

Plinko by Spribe — Crash Game Review

Plinko by Spribe drops a ball from the top of a pyramid of pins. The ball bounces randomly and lands in one of the buckets at the bottom, each with a different multiplier. Choose your risk level (Low, Medium, High) and the number of rows (8–16) to control volatility. On High risk with 16 rows, the edge multiplier reaches x1,000. RTP is 97%. Bet range is $0.10 to $100. Provably fair — verify any drop with the game's hash system. Fast rounds with instant results.

Parameter	Details
Game	Plinko
Provider	Spribe
RTP	97%
Min / Max Bet	$0.10 – $100
Max Win	x1,000 (High 16 rows)
Volatility	Adjustable (Low/Medium/High)

Mines by Spribe — Crash Game Review

Mines is a grid-based risk game by Spribe. A 5x5 grid hides gems and mines — reveal gems to build your multiplier, cash out at any time, or hit a mine and lose the round. Choose 1–24 mines before starting to set the volatility: more mines means higher multipliers but greater risk. With 24 mines, a single successful pick pays x24.75. RTP is 97%. Bet range is $0.10 to $100. Provably fair with hash verification. No flashy graphics — just calculated risk.

Parameter	Details
Game	Mines
Provider	Spribe
RTP	97%
Min / Max Bet	$0.10 – $100
Max Win	x24.75 (24 mines)
Volatility	Adjustable (1–24 mines)

Slots at Casiny Casino

Pokies make up the bulk of Casiny Casino's library. Thousands of titles span classic three-reel fruit machines, megaways, cluster pays, cascading reels and branded tie-ins. Average RTP across the catalogue sits around 96%.

Stand-out pokies by provider: Pragmatic Play (Gates of Olympus, Sweet Bonanza, Big Bass Bonanza), Play'n GO (Book of Dead, Reactoonz, Fire Joker), Wazdan (9 Coins, Larry the Leprechaun), BetSoft (Take the Bank, Gold Tiger Ascent), Yggdrasil (Valley of the Gods, Vikings Go Berzerk). Each game card shows the RTP and max win multiplier — check the info panel before you spin.

Minimum bet starts from $0.10 on most pokies. High-volatility options suit players chasing big multipliers; low-volatility titles offer steadier sessions. New pokies appear weekly. Filter by provider, theme or volatility to find what suits your style.

Casiny Casino slots lobby — game grid and filters

Big Bass Bonanza by Pragmatic Play — Pokie Review

Big Bass Bonanza is a 5-reel, 10-payline fishing-themed pokie from Pragmatic Play. The Fisherman symbol acts as both scatter and money collector — land 3 or more to trigger 10 free spins, where any fish symbols display cash values and the Fisherman collects them all. You can retrigger free spins within the bonus. RTP is 96.71% with high volatility and a max win of x2,100. Minimum bet is $0.10. One of the most popular pokies globally and consistently available at SoftSwiss casinos for AU players.

Parameter	Details
Game	Big Bass Bonanza
Provider	Pragmatic Play
RTP	96.71%
Min / Max Bet	$0.10 – $250
Max Win	x2,100
Volatility	High

Reactoonz by Play'n GO — Pokie Review

Reactoonz is a 7x7 grid cluster-pays pokie from Play'n GO. Matching clusters of 5+ identical aliens award payouts and then vanish, letting new symbols cascade in. Each round charges the Quantum Meter — fill it to trigger special features like Demolition, Incision or Gargantoon (a 3x3 wild). RTP is 96.51%, volatility is high, and max win is x4,570. Minimum bet is $0.20. A consistently popular choice at SoftSwiss-powered casinos.

Parameter	Details
Game	Reactoonz
Provider	Play'n GO
RTP	96.51%
Min / Max Bet	$0.20 – $100
Max Win	x4,570
Volatility	High

Casiny Casino live section

The live casino lobby lists blackjack, roulette, baccarat, poker variants and game shows. Important caveat for AU players: Evolution Gaming — which supplies Crazy Time, Lightning Roulette, Monopoly Live and most premium live tables — is reportedly geo-restricted for Australian accounts. If Evolution tables are missing from your lobby after registration, this restriction is likely active. Pragmatic Play Live tables (Speed Baccarat, Mega Wheel) are typically available.

Bet limits on available live tables range from $0.10 on certain roulette variants up to $5,000+ on VIP blackjack. Each table shows RTP and current seat availability. Filter by game type, bet range or language. Tables load on desktop and mobile browsers — no extra software needed.

Casiny Casino Live Casino lobby — live dealer games and game shows

Mega Wheel by Pragmatic Play — Live Game Show Review

Mega Wheel is Pragmatic Play's answer to the big-money wheel format. A live presenter spins a vertical wheel divided into numbered segments (1, 2, 5, 8, 10, 15, 20, 25, 30, 40) — bet on the number you think the wheel will land on and collect that multiplier. No complex side games or bonus rounds — just a straightforward spin and payout. RTP sits at 96.51%. Minimum bet is $0.10, and max bets can reach $5,000 on popular segments. Available in most regions including AU since it runs on Pragmatic Play's infrastructure rather than Evolution's.

Parameter	Details
Game	Mega Wheel
Provider	Pragmatic Play Live
RTP	96.51%
Min / Max Bet	$0.10 – $5,000
Max Win	x40
Type	Wheel of Fortune / Game Show

Speed Baccarat by Pragmatic Play — Live Table Review

Speed Baccarat cuts the round time to roughly 27 seconds — half of a standard baccarat table. The rules are identical: Player, Banker or Tie, with standard side bets (Pairs, Perfect Pairs, Big/Small). Cards are dealt face-up immediately, no slow reveal. Pragmatic Play streams from multiple studio locations. RTP on the Banker bet is 98.94%, Player is 98.76%. Bet limits range from $1 to $10,000 depending on the table. This is one of the most reliably available live games for AU players on SoftSwiss-powered casinos.

Parameter	Details
Game	Speed Baccarat
Provider	Pragmatic Play Live
RTP	98.94% (Banker)
Min / Max Bet	$1 – $10,000
Round Time	~27 seconds
Type	Card Game / Baccarat

Auto-Roulette by Pragmatic Play — Live Roulette Review

Pragmatic Play's Auto-Roulette runs without a human dealer — a mechanical arm launches the ball and cameras track the result. Rounds cycle every 30–40 seconds. Standard European roulette rules: 37 pockets (0–36), bet types include straight-up, splits, corners, dozens and columns. RTP on the main bets is 97.30%. Minimum bet starts at $0.10. The table runs 24/7 without breaks since there is no dealer rotation. Widely available to AU players as it runs on Pragmatic Play's global infrastructure.

Parameter	Details
Game	Auto-Roulette
Provider	Pragmatic Play Live
RTP	97.30%
Min / Max Bet	$0.10 – $5,000
Max Win	x35 (Straight Up)
Type	European Roulette / Automated

Get help and support

Casiny Casino states support is available 24/7 via live chat and email. Live chat is accessible on the website; the operator claims response within minutes, though third-party reviews mention occasional delays during peak hours. Email replies are listed as within 24 hours. Check the FAQ below for quick answers on registration, deposits, withdrawals, bonuses and verification. To set deposit limits or self-exclude, head to Responsible Gambling.

Way to Contact	Details
Live Chat	On the website/App
Email	[email protected]
Phone	See website

Live chat: available 24/7 with typical response in under 2 minutes. Email: [email protected] — responses within 24 hours.

If your query is not resolved in the first interaction, ask the agent to escalate. You can also email [email protected] with your account ID and a description of the issue — the team aims to respond within 24 hours. For formal disputes, the Terms and Conditions describe the resolution process through our licensing authority, the Tobique Gaming Commission.

Casiny Casino 24/7 Support — Help Center and contacts

FAQ

Is Casiny Casino licensed and safe?

Casiny Casino holds licence #0000020 from the Tobique Gaming Commission and is operated by Neptune Projects SRL (Costa Rica). The site previously ran under a Curaçao licence held by Dama N.V. It uses SSL/TLS encryption and runs on the SoftSwiss platform. It is not licensed or regulated by any Australian authority. Under the tive Gambling Act 2001, certain online gambling services may not lawfully be offered to persons in Australia — consult independent legal advice.

How fast are withdrawals at Casiny Casino?

For AU players, card withdrawals take 1–3 business days and bank transfers 3–5 business days. These are the only two confirmed withdrawal methods for AUD accounts. Weekly limit: $7,500; monthly: $15,000. KYC verification (photo ID + proof of address) must be completed before your first payout.

What pokies can I play at Casiny Casino?

The library holds 5,000+ games from 90+ providers. Key studios: Pragmatic Play (Gates of Olympus, Sweet Bonanza, Big Bass), Play'n GO (Book of Dead, Reactoonz), Wazdan, BetSoft, Yggdrasil, Red Tiger, Spinomenal. Note: Evolution Gaming is reportedly restricted for AU — if Evolution live games are missing from your lobby, this is likely why. Mechanics range from classic three-reel to megaways and cluster pays. New titles are added weekly.

Do I need to verify my account before withdrawing?

Yes — KYC verification is usually required before your first withdrawal. You will need a photo ID (passport or driver's licence) and proof of address (utility bill or bank statement). Upload the documents through the account settings panel; support will notify you once verification is complete.

Are casino winnings taxed in Australia?

The ATO generally does not treat recreational gambling winnings as assessable income. That said, this is general guidance — if you gamble frequently, at high stakes, or in a way that resembles a business activity, the tax treatment may differ. Contact a registered tax agent or check ato.gov.au for advice on your specific situation.

Can I deposit with crypto or e-wallets?

The global Casiny site lists Bitcoin, Ethereum, Litecoin, Tether and e-wallets (Skrill, Neteller, ecoPayz). For AUD-denominated accounts, only Visa/Mastercard and bank transfers are confirmed as available. Crypto and e-wallets may only work with a non-AUD currency balance. Check your cashier after registration to see which methods are active.

How do the wagering requirements work?

The welcome bonus carries a 40× wagering requirement on the bonus amount. For example, a $100 bonus means you need to place $4,000 in bets before the bonus balance becomes withdrawable. Max bet while wagering: $5. Max bonus win: $10,000. Pokies contribute 100%; table and live games usually contribute less. Additionally, all deposits (bonus or not) must be wagered 3× before any withdrawal. Check the Terms for the full breakdown.

What responsible gambling tools does Casiny Casino offer?

You can set daily, weekly or monthly deposit limits, loss limits and session time caps directly in your account settings. Self-exclusion is available for periods ranging from one month to permanent. Note that Casiny Casino is not part of Australia's BetStop National Self-Exclusion Register — use the casino's own tools or register separately at betstop.gov.au for AU-licensed operators. If gambling becomes a problem, contact Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au.

How do I contact support or make a complaint?

Live chat is available 24/7 — click the chat icon for an instant connection. For non-urgent matters, email [email protected] (response within 24 hours). If your issue is not resolved to your satisfaction, the Terms and Conditions describe our formal dispute resolution process.