Contact Casiny Casino
We are here to help. Use the options below to reach Casiny Casino support for questions about your account, deposits, withdrawals, bonuses or technical issues.
You can contact us about registration, deposits and withdrawals, bonus terms, technical problems, account settings, or responsible gambling.
How to Reach Us
Live Chat
Get instant help via live chat on the website. Click the button below to open the chat.
Send an email for non-urgent enquiries. We aim to reply within 24 hours.
Phone
Phone support is available via the contact options on the website.
Contact FAQ
Use live chat on the website for instant help, or send an email. See the contact cards above.
Live chat is available 24/7. Email replies are usually sent within 24 hours.
Casiny Casino is operated under a Curaçao licence. See the Operator section below.
Bonus terms are on the website and in the Terms and Conditions. Support can also explain specific offers.
You can set limits or self-exclude in your account settings. See the Responsible Gambling section below.
The site uses SSL encryption. We do not share your data with third parties for marketing. See our Privacy Policy.
Operator & Licence
Casiny Casino is operated by a licensed operator. See the main page for full licence and operator details.
Casiny Casino holds Tobique Gaming Commission licence #0000020. Operated by Neptune Projects SRL (Costa Rica). Payment processing by Sultucia Ltd (Cyprus). Transactions are encrypted; KYC verification is required before withdrawals.
Responsible Gambling
Helpline
If you or someone you know has a gambling problem, contact a local helpline. In Australia, see Gambling Help Online (1800 858 858) or your state service.
Self-Exclusion
You can set deposit limits or self-exclude in your account settings. For longer-term exclusion, use the options on the Responsible Gambling page.
See Terms and Conditions, Privacy Policy and Responsible Gambling for full details.
Contact Form
Send us a message. We will reply to [email protected]
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Bonus terms and operator details last verified: .